Healthy Denbighshire
Cymraeg Cymraeg
 
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Right Service in the Right Place

What does this mean?
How does this fit with what we know?
What have we done so far?
What are we going to do in the next three years?
What might this mean for you?
How would this benefit Ceri's family?
Useful Contacts
"" WHAT DOES THIS MEAN?

By the Right Services in the Right Place we mean providing as close as possible to their homes the kind of help people need to be healthy and independent. We see ourselves as enhancing people’s abilities, resilience and control over their lives and complementing their own resources with access to services. It matters that in Denbighshire we adopt an approach that builds on the strengths of individuals, families, neighbourhoods and communities by having a workforce that is competent, proactive and makes the best use of all resources.

"" HOW DOES THIS FIT WITH WHAT WE KNOW?
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Workforce planning involves making sense of the numbers, skills and competencies of all health and social care employees.  Also, it involves identifying the skills and competencies Denbighshire will need so that we can deliver new and improved services. By comparing the workforce now, with the workforce we want, we can see the shortages, surpluses and the skills gaps
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By looking closely at our services and gathering views about our priorities, we can link service and financial planning. Also, we can support multi-disciplinary learning, development and working by offering joint training.  By using management information systems that are shared across health and social care we can pool information about the labour market in Denbighshire, explore ways of retaining employees and decide how many employees are and will be needed for example
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The importance of keeping and supporting employees in work is vital to the economy and pivotal to ensuring that we have the right staff in the right place – happy and healthy staff!

 

"" WHAT HAVE WE DONE SO FAR?
We have:
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Achieved a Corporate Health Standard Award for promoting health and well-being of staff
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Ensured that all staff working with older and disabled people have achieved their BTEC Award in the provision of community equipment
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Signed up to a Mental Health Partnership with Conwy to create an integrated service
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Ensured the extension of the Heart Failure Team with an additional specialist nurse, funded by the British Heart Foundation
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Enabled the employment of generic support staff who work with the Intermediate Care Critical Response Service to support people who use both health and social care services using Joint Working Grant funds
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Provided inter-agency training regarding the Protection of Vulnerable Adults, Child Protection, Domestic Abuse, Mental Health legislation, Moving and Handling, Continuing Health Care, and Social Work Education and Training
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Made significant progress in enabling ‘retirement-age’ staff to continue in employment on a full or part-time basis
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Supplemented the workforce capacity in Accident and Emergency and the cancer unit by supporting the recruitment and support of 115 volunteers. The Robins Volunteers won an Investing in Volunteers Award in 2006 and now work in all  areas of the Trust
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Improving information services for children, young people, families and staff working with children and young people
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Created and re-energised the Health, Social Care and Well-being Workforce Development Partnership
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Developed a Health, Social Care and Well-Being Partnership website to improve access to information
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Established a Needs Assessment Working Group responsible for the development of the Needs Assessment
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Established projects in Rhyl, Corwen & Denbigh which are planning local joint health and social care facilities

 

"" WHAT ARE WE GOING TO DO IN THE NEXT THREE YEARS?
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Support the Communities Services Framework
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Improve the quality and choice of services for users and carers
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Further develop the role of the Health and Social Care Support Worker
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Development of services through joint and/or regional commissioning
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Improving the co-ordination of service delivery to children and young people and implement the Children and Young People’s Strategy in full
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Invest in the recruitment and retention and development of staff in the wider health, social care and housing community
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Ensure access to services can be obtained as close as practicable to communities subject to considerations of safety, quality and resources
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Support the development of a strong and effective independent and voluntary sector
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To provide a service that ensures that patients – no matter how or when they contact any of the emergency or unscheduled care services – are assessed and  then seen by the most appropriate health care professional at the most       appropriate time.
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To maximise health and well-being by encouraging healthy lifestyles for older people and enhancing the prevention/enabling role of local authority services, health care, independent and voluntary sector provision
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Ensure services and buildings are configured to take account of future demand and change in health and social care provision
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Commission appropriate needs assessments to inform future service development

 

"" WHAT MIGHT THIS MEAN FOR YOU?
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Health and social care staff who are better qualified with the skills and knowledge they need for the work they do
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Bringing GP’s, community health and social services together on single sites across Denbighshire
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Development of specialised teams made up of both health and social care staff
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Lower level health and social care needs can be met by a single specifically trained worker
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Happier, healthier workforce!

 

"" HOW WOULD THIS BENEFIT CERI'S FAMILY?

 

"" USEFUL CONTACTS
"" Children and Young Peoples Partnership
  Representatives from organisations who provide services for children and young people
  Telephone: 01824 712900
  Email: firstcontactteam@denbighshire.gov.uk
"" Denbighshire Voluntary Services Council (DVSC)
  Promote voluntary action by helping with the provision of training, recruitment and placement of volunteers
  Telephone: 01824 702441
  Email: office@dvsc.co.uk
  Website: http://www.dvsc.co.uk
"" First Contact Team
  Provide a confidential service for any individual who needs support or has an enquiry
  Telephone: 01824 712900
  Email: firstcontactteam@denbighshire.gov.uk
  Website: http://www.denbighshire.gov.uk
"" ROBINS Volunteers
  Volunteers in hospitals that support and befriend patients and staff
  Telephone: 01745 445471
  Email: joanna.tann@cd-tr.wales.nhs.uk
  Website: http://www.wales.nhs.uk

 

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